Frustrated by DNS_PROBE_FINISHED_NXDOMAIN? Fix It Now (Desktop & Mobile)

by Montel Anthony
10 mins read Frustrated by DNS_PROBE_FINISHED_NXDOMAIN? Fix It Now (Desktop & Mobile)

Encountering a DNS_PROBE_FINISHED_NXDOMAIN error when trying to access the internet can be extremely disconcerting and time consuming, often due to misconfiguration in Domain Name System (DNS) settings or connection problems with internet service provider (ISP) connections. Recognizing and solving this issue are crucial not only for accessing websites but also in creating an enjoyable browsing experience online. As digital landscape evolves so does complexity surrounding solving DNS errors – therefore understanding their causes and solutions becomes essential in making digital life work for all.

This article will delve deep into the dns_probe_finished_nxdomain error by detailing its core concepts and why errors happen, then identify common triggers across operating systems like Windows, macOS and mobile platforms like Android/iOS to find solutions quickly – be they Google Chrome, Mozilla Firefox, Safari or Microsoft Edge users! Our guide offers tailored solutions tailored for each browser or operating system like changing DNS servers to flushing cache DNS renewaling IP addresses renewing them adjusting firewall settings so we have everything covered to assist efficiently dealing with this error efficiently.

Understanding DNS and DNS Errors

Error codes such as DNS_PROBE_FINISHED_NXDOMAIN usually signal issues within Domain Name System (DNS) or internet connectivity that requires us to understand more fully its role and the obstacles it could present for resolution. In order to effectively tackle such errors, it’s imperative we gain knowledge on its function as well as potential obstructions which could interfere with it functioning correctly. Read our article on How to Resolve NET::ERR_CERT_COMMON_NAME_INVALID Error Quickly.

DNS acts similarly to a phonebook for the internet, translating human-friendly domain names to machine-readable IP addresses and providing traffic guidance across it all. With DNS in place, when users type website addresses such as they are taken directly to their servers instead of being misguided into unintended servers or web paths.

Common DNS Errors

  1. DNS Resolution Failure: This occurs when the DNS server is unable to resolve a domain name to an IP address. Causes might include unregistered domains or network connectivity issues.
  2. DNS Server Not Responding: Sometimes, the DNS server may be unreachable due to network problems or incorrect DNS configurations.
  3. Incorrect DNS Configuration: Errors in DNS settings, such as improperly assigned IP addresses or misconfigured records like MX or SPF, can lead to resolution failures.
  4. High DNS Latency: Delays in DNS response can degrade user experience, as it increases the time taken to load websites.
  5. High TTL Values: Time to Live (TTL) dictates how long a DNS record is cached. Improper TTL settings can cause outdated information to be used, leading to access issues.

Troubleshooting DNS Issues

To address DNS-related errors, consider the following steps:

  • Check Network Connectivity: Ensure that your device has a stable internet connection.
  • Verify DNS Settings: Double-check the DNS configurations on your device to make sure they are correct.
  • Flush DNS Cache: Clearing the DNS cache on your device can resolve issues stemming from outdated or corrupted cache entries.
  • Inspect DNS Records: Use tools like nslookup to examine the DNS records for accuracy and proper configuration.

Understanding these elements and how they interact within the DNS framework helps us diagnose and resolve the DNS_PROBE_FINISHED_NXDOMAIN error more effectively. By addressing each potential issue methodically, we can restore connectivity and ensure a smooth internet browsing experience.


Several factors can lead to the DNS_PROBE_FINISHED_NXDOMAIN error, which essentially means that the Domain Name System (DNS) is unable to resolve a website’s URL into an IP address. Here, we’ll explore the common triggers and provide insights on how to identify and resolve these issues.

DNS Settings Issues

Misconfigurations in your DNS settings are a frequent culprit. If your device is set to use an incorrect DNS server, it may fail to resolve domain names properly. This could stem from manual settings errors or incorrect DHCP configuration. To rectify this, verify your DNS settings and ensure they are pointed correctly to your preferred DNS server. Additionally, flushing your DNS cache can help, as outdated information might be causing resolution errors.

Incorrect Domain Name

A simple typo in the domain name can lead to this error. Before proceeding with more complex troubleshooting, double-check the URL you’ve entered. Incorrect spellings or forgetting parts of the domain (like ‘www.’) can prevent your browser from locating the website. Tools like ICANN Lookup Tool can be used to verify whether a domain is correctly registered and active.

Expired Domain

Domains that have expired or are not renewed by the owner can also trigger this error. If a domain is no longer active, it won’t resolve to an IP address, leading to an NXDOMAIN response. Using domain registration lookup tools can help ascertain the registration status of a domain, providing clarity on whether the issue is due to an expired domain.

Internet Service Provider Problems

Issues with your Internet Service Provider (ISP) can affect how DNS queries are processed. This could be due to a down DNS server, network outages, or misconfigurations on the ISP’s end. Contacting your ISP can help determine if the problem is on their side, especially if DNS settings adjustments and device troubleshooting have not resolved the issue. Read article on How to Fix the ERR_CONNECTION_RESET Error in Chrome (8 Ways).

By understanding these common triggers, we can better diagnose and resolve the DNS_PROBE_FINISHED_NXDOMAIN error. Remember, each situation might require a different approach, so consider all possibilities when troubleshooting.

Recognizing the Error in Various Browsers

When we encounter the DNS_PROBE_FINISHED_NXDOMAIN error, the messages displayed can vary significantly across different browsers. Here’s how each major browser typically presents this error, aiding in recognizing and troubleshooting the issue.

Google Chrome

In Google Chrome, the error is prominently displayed as DNS_PROBE_FINISHED_NXDOMAIN. The message often includes a notification that “This site can’t be reached” and advises checking if there is a typo in the domain name. It’s a straightforward error message that points directly to DNS issues, making it somewhat easier to start the troubleshooting process.

Mozilla Firefox

Mozilla Firefox tends to show the error in a slightly less direct manner. Users might see a message stating, “Hmm. We’re having trouble finding that site.” It indicates a failure to connect to the server at the specified domain, without explicitly mentioning DNS issues. Firefox may also suggest checking the network connection or visiting the site at another time.

Microsoft Edge

In Microsoft Edge, the error message is usually “Hmm… can’t reach this page.” Similar to Chrome, it suggests checking for typos in the domain name. Additionally, Edge might offer options to search the web for the desired site or run network diagnostics, which can be helpful in further identifying and resolving the issue.


Safari‘s approach to this error is more generic. Users are typically informed that “Safari Can’t Find the Server.” This message is shown without any direct reference to DNS issues, simply stating that Safari can’t open the page because the server where the domain is located can’t be found. This lack of detail might require a bit more digging to diagnose as a DNS-related error.

By understanding how these DNS_PROBE_FINISHED_NXDOMAIN messages are presented in various browsers, we can better diagnose the issue. This knowledge allows us to apply appropriate fixes, such as checking DNS settings, flushing DNS caches, or altering DNS servers, to resolve the error and restore connectivity.


Using Command Prompt

To address the DNS_PROBE_FINISHED_NXDOMAIN error on Windows, we can start by utilizing the Command Prompt to refresh our DNS settings. First, open the Command Prompt by pressing the Windows logo key and R, then type “cmd” and hit Enter. Begin by releasing your current IP address with the command ipconfig /release, then proceed to flush your DNS cache using ipconfig /flushdns. This should display a confirmation that the DNS resolver cache was successfully flushed. Following this, renew your IP address by typing ipconfig /renew.

Additionally, to reset your network settings which can help resolve any lingering issues, input netsh int ip set dns and netsh winsock reset. These commands help in resetting your IP settings and reinstating the Winsock Catalog, which is crucial for handling input and output requests for Internet applications in Windows.

Resetting Network Settings

Further steps involve more detailed adjustments to your network settings. Open the Command Prompt with administrative privileges. Here, you can stop and start the DNS client service to refresh its operations. Use the commands net stop dnscache followed by net start dnscache. Look for the confirmation messages indicating that the DNS Client service has stopped and started successfully. This refresh can help eliminate errors caused by stale or incorrect DNS cache entries.

Changing DNS Servers

Changing the DNS servers can often resolve the DNS_PROBE_FINISHED_NXDOMAIN error by bypassing potential issues with your default service provider’s DNS. To change your DNS server, navigate to the Control Panel, select “Network and Internet” > “Network and Sharing Center” > “Change adapter settings”. Right-click on your current connection, choose “Properties”, then select “Internet Protocol Version 4 (TCP/IPv4)” or “Internet Protocol Version 6 (TCP/IPv6)” and click the “Properties” button.

In the properties window, select “Use the following DNS server addresses” and input the new DNS server addresses. For IPv4, you might use Google’s DNS which is for the preferred DNS server and for the alternate DNS server. For IPv6, use 2001:4860:4860::8888 and 2001:4860:4860::8844. After entering these values, click “OK” to save the changes and restart your browser to check if the DNS error resolves.

By following these steps, we can effectively tackle the DNS_PROBE_FINISHED_NXDOMAIN error on Windows systems, enhancing our internet connectivity and browser functionality.


Using Terminal

To tackle the DNS_PROBE_FINISHED_NXDOMAIN error on macOS, the Terminal application is a fundamental tool. Open the Terminal by navigating to the ApplicationsUtilities folder or by using Spotlight search. Once open, type dscacheutil -flushcache and press Return. This command flushes your DNS cache, although no success message will appear. It’s a crucial step, especially if specific sites like YouTube are not loading, as it clears any corrupted or outdated DNS information that may be causing issues.

Updating DNS Servers

Adjusting your DNS servers can be an effective method to resolve this error. Begin by opening System Preferences and selecting Network. Choose the network interface you want to configure from the sidebar and click on the Advanced button. Navigate to the DNS tab and click the + icon to add new DNS servers. Here, you can enter preferred DNS server addresses such as and for Google’s DNS. These changes can redirect your DNS path, potentially bypassing issues with your current service provider’s DNS.

Flushing DNS Cache

If changing the DNS servers doesn’t rectify the problem, you may need to flush your DNS cache again. This process is performed in the Terminal, as described earlier. Flushing the DNS cache ensures that your Mac queries fresh DNS information. After executing the flush command, it’s often helpful to restart your Mac to ensure all new configurations are applied effectively.

By following these steps, you should be able to resolve the DNS_PROBE_FINISHED_NXDOMAIN error on your macOS device, improving your internet connectivity and access to websites. Remember to check each setting carefully and confirm the changes to ensure everything is configured correctly.

Fixing DNS_PROBE_FINISHED_NXDOMAIN Error on Mobile Devices

On Android

To address the DNS_PROBE_FINISHED_NXDOMAIN error on Android devices, start by restarting your device. This can often resolve minor connectivity issues. Simply press and hold the power button, select the Restart option, and allow the device to reboot.

Next, ensure your Google Chrome app is up-to-date. Go to the Google Play Store, search for Chrome, and tap Update if available. Keeping the browser updated is crucial as it can fix bugs and improve performance.

Clearing the browser and app cache is another effective step. Navigate to Settings > Storage > Apps > Google Chrome. Here, you can clear the cache and data which might be causing the DNS error. This action refreshes the app’s environment, potentially resolving the error.

Check for Android system updates as well. Go to Settings > System > System Update. If an update is available, install it to ensure your device runs optimally.

Lastly, consider changing your DNS settings. Navigate to Settings > Network & Internet > Wi-Fi, tap on your connected network, choose Modify Network, and then Advanced Options. Set IP settings to Static and enter in DNS 1 and in DNS 2. Save the changes and check if the issue is resolved.

On iOS

For iOS devices, begin by restarting your device to clear any temporary glitches. Press and hold either the power or volume button and slide to power off. Then turn the device back on.

Ensure that your iOS system is up-to-date by going to Settings > General > Software Update. Install any available updates to maintain system performance and security.

Updating browser apps is also advisable. Open the App Store, tap on your profile icon, and scroll to see updates. Tap Update next to any browser app to install the latest version.

To clear cache and browsing data in Safari, go to Settings > Safari, and select Clear History and Website Data. This will remove cookies, cache, and other browsing data that could be contributing to DNS errors.

Changing the DNS settings may also help. Open Settings, tap on Wi-Fi, and tap the information icon next to your network. Select Configure DNS, change it to Manual, and add and as DNS servers. Save the settings and test the browser for any improvements.

By following these steps on both Android and iOS devices, you can effectively troubleshoot and potentially resolve the DNS_PROBE_FINISHED_NXDOMAIN error, enhancing your mobile browsing experience.


By conducting an in-depth examination of the DNS_probe_finished_nxdomain error, we’ve explored its causes, manifestations across various browsers and solutions available for Windows, MacOS and mobile devices. By understanding how important DNS is for our internet experience and becoming aware of common triggers of DNS errors users become better equipped to resolve such problems themselves for an improved browsing experience. Furthermore, guidance provided aims not only at alleviating immediate frustration caused by this error but also increasing users’ overall knowledge and ability to effectively manage digital environments effectively.

This article’s significance goes far beyond simply fixing an error; it serves to highlight the importance of digital literacy for navigating today’s internet-centric society. By following the solutions outlined, users not only solve an error but also increase their knowledge about how the web operates – this further underlined by using DNS functionality on everyday internet use. As more tasks rely on internet use than ever before, having quick solutions at hand when faced with errors like the dns_probe_finished_nxdomain error becomes crucial in maintaining our digital lives uninterrupted!


1. How can I resolve the DNS_PROBE_FINISHED_NXDOMAIN error on both desktop and mobile devices?
To fix the DNS_PROBE_FINISHED_NXDOMAIN error, you should clear the browsing data on your devices. For Android, open the Chrome app, tap the three vertical dots, navigate to Settings > Privacy > Clear Browsing Data. This process can also be applied similarly in the Chrome browser on desktops.

2. What does the DNS_PROBE_FINISHED_NXDOMAIN error signify in Chrome?
The DNS_PROBE_FINISHED_NXDOMAIN error means that the DNS lookup to resolve a domain name to its corresponding IP address was completed but failed to find any IP, indicating that the domain does not exist (NXDOMAIN).

3. How do I fix the DNS_PROBE_FINISHED_NXDOMAIN error specifically on a Samsung device?
To address the DNS_PROBE_FINISHED_NXDOMAIN error on a Samsung or any specific Android device, clear the cache and browser cookies, check for any system updates, reboot the device, try using a different browser, and verify the DNS settings on your device.

4. What steps should I take to clear my DNS probe?
To clear your DNS probe, follow these steps:

  • Change your DNS server address.
  • Refresh your DNS settings.
  • Clear your browser’s cache and cookies.
  • Uninstall and then reinstall your network drivers.
  • Temporarily disable your antivirus and firewall.
  • Restart your router or modem.

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